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New modes of innovation How services benefit industry

New modes of innovation How services benefit industry Despite the significance of services in the economic statistics, economic theories of innovation have tended to ignore them, or to assume that innovation in services consists of little more than adopting innovations developed in industry. Subjects this view to a critique based on three questions: Why is innovation in services misunderstood or neglected in economic theory? What do field observations indicate were the principal forms of innovation in services? How can these observations help to broaden and enrich the economic theory of industrial innovation? http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Service Industry Management Emerald Publishing

New modes of innovation How services benefit industry

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Publisher
Emerald Publishing
Copyright
Copyright © 1995 MCB UP Ltd. All rights reserved.
ISSN
0956-4233
DOI
10.1108/09564239510091321
Publisher site
See Article on Publisher Site

Abstract

Despite the significance of services in the economic statistics, economic theories of innovation have tended to ignore them, or to assume that innovation in services consists of little more than adopting innovations developed in industry. Subjects this view to a critique based on three questions: Why is innovation in services misunderstood or neglected in economic theory? What do field observations indicate were the principal forms of innovation in services? How can these observations help to broaden and enrich the economic theory of industrial innovation?

Journal

International Journal of Service Industry ManagementEmerald Publishing

Published: Aug 1, 1995

Keywords: Field research; Industry; Innovation; Service

References