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Network Map: visualizing telecommunications service

Network Map: visualizing telecommunications service In order to propose an evolutionary path for a large business' telecommunications service, one needs a synoptic view of that customer's existing services suitable for systemic analysis. Only with such a view can a telecommunications provider enter into a truly consultative relation with large customers. The Network Map application provides such a view by displaying service information contained in a conventional relational database through a Hyperbolic Tree viewer. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Knowledge Management Emerald Publishing

Network Map: visualizing telecommunications service

Jeff Kenyon; Peter Briggs
Journal of Knowledge Management , Volume 4 (1): 9 – Mar 1, 2000
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9 pages

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Publisher
Emerald Publishing
Copyright
Copyright © 2000 MCB UP Ltd. All rights reserved.
ISSN
1367-3270
DOI
10.1108/13673270010315957
Publisher site
See Article on Publisher Site

Abstract

In order to propose an evolutionary path for a large business' telecommunications service, one needs a synoptic view of that customer's existing services suitable for systemic analysis. Only with such a view can a telecommunications provider enter into a truly consultative relation with large customers. The Network Map application provides such a view by displaying service information contained in a conventional relational database through a Hyperbolic Tree viewer.

Journal

Journal of Knowledge Management – Emerald Publishing

Published: Mar 1, 2000

Keywords: Telecommunications; Networks

References

  • Measuring and managing technological knowledge
    Bohn, R.
  • A focus and context technique based on hyperbolic geometry for visualizing large hierarchies
    Lamping, J; Rao, R; Pirolli, P
  • The Visual Display of Quantitative Information
    Tufte, E