Purpose – The purpose of this paper is to compile and explain the mobile services developed by the Rector Gabriel Ferraté Library (BRGF) of the Technical University of Catalonia (UPC), in Barcelona, Spain. From a larger amount of technological features that distinguish the BRGF, only those with a main mobile component are grouped here. Design/methodology/approach – A case study perspective is used to give a detailed picture of the mobile services and features offered by the library in both the university and the Spanish technological contexts. The paper aims to show the effectiveness and potential to deliver library services through the preferred tools of a new generation of students. Findings – Offering mobile services has amplified the use of the library in different ways and has improved the image of the library as a technological reference for users and librarians. From a general point of view, being ahead of the game has been revealed to be an appropriate strategy for the library when implementing new technological services. Originality/value – The paper will be useful for libraries searching new and innovative technological channels to communicate and deliver their services. So far, there have been very few papers about mobile services in European libraries and very few Spanish libraries with a significant number of these services for their users.
Reference Services Review – Emerald Publishing
Published: May 18, 2010
Keywords: Academic libraries; Mobile communication systems; Reference services; Spain
It’s your single place to instantly
discover and read the research
that matters to you.
Enjoy affordable access to
over 18 million articles from more than
15,000 peer-reviewed journals.
All for just $49/month
Query the DeepDyve database, plus search all of PubMed and Google Scholar seamlessly
Save any article or search result from DeepDyve, PubMed, and Google Scholar... all in one place.
Get unlimited, online access to over 18 million full-text articles from more than 15,000 scientific journals.
Read from thousands of the leading scholarly journals from SpringerNature, Wiley-Blackwell, Oxford University Press and more.
All the latest content is available, no embargo periods.
“Hi guys, I cannot tell you how much I love this resource. Incredible. I really believe you've hit the nail on the head with this site in regards to solving the research-purchase issue.”Daniel C.
“Whoa! It’s like Spotify but for academic articles.”@Phil_Robichaud
“I must say, @deepdyve is a fabulous solution to the independent researcher's problem of #access to #information.”@deepthiw
“My last article couldn't be possible without the platform @deepdyve that makes journal papers cheaper.”@JoseServera