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Microfinance and mobile banking for the bottom of the pyramid

Microfinance and mobile banking for the bottom of the pyramid Purpose – The purpose of the paper is to illuminate the necessary features of a microfinance mobile banking platform through the use of agents. Design/methodology/approach – This is a conceptual paper, not an empirical one. Findings – The authors illuminate the importance of specifiying what successful partnership between the mobile network operator and the microfinance organization must include and they highlight what a mobile application should include. Social implications – There are roughly two billion unbanked mobile phone users who could be served by a partnership between mobile technology and microfinance. This type of partnership begins to address financial exclusivity among the poor. Originality/value – The paper offers an original, detailed solution about how agents and technology can be used to help the poor access mobile banking platforms. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Enterprising Communities: People and Places in the Global Economy Emerald Publishing

Microfinance and mobile banking for the bottom of the pyramid

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Publisher
Emerald Publishing
Copyright
Copyright © 2013 Emerald Group Publishing Limited. All rights reserved.
ISSN
1750-6204
DOI
10.1108/17506201311325805
Publisher site
See Article on Publisher Site

Abstract

Purpose – The purpose of the paper is to illuminate the necessary features of a microfinance mobile banking platform through the use of agents. Design/methodology/approach – This is a conceptual paper, not an empirical one. Findings – The authors illuminate the importance of specifiying what successful partnership between the mobile network operator and the microfinance organization must include and they highlight what a mobile application should include. Social implications – There are roughly two billion unbanked mobile phone users who could be served by a partnership between mobile technology and microfinance. This type of partnership begins to address financial exclusivity among the poor. Originality/value – The paper offers an original, detailed solution about how agents and technology can be used to help the poor access mobile banking platforms.

Journal

Journal of Enterprising Communities: People and Places in the Global EconomyEmerald Publishing

Published: May 24, 2013

Keywords: Microfinance; Banking; Mobile banking; Bottom of the pyramid; Partnership

References