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Methods and techniques to help quality function deployment (QFD)

Methods and techniques to help quality function deployment (QFD) Quality function deployment (QFD) is a management tool that provides a visual connective process to help teams focus on the needs of the customers throughout the total development cycle of a product or process. It provides the means for translating customer needs into appropriate technical requirements for each stage of a product/process-development life-cycle. It helps to develop more customer-oriented, higher-quality products. While the structure provided by QFD can be significantly beneficial, it is not a simple tool to use. This article outlines how techniques such as fuzzy logic, artificial neural networks, and the Taguchi method can be combined with QFD to resolve some of its drawbacks, and proposes a synergy between QFD and the three methods and techniques reviewed. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Benchmarking: An International Journal Emerald Publishing

Methods and techniques to help quality function deployment (QFD)

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References (21)

Publisher
Emerald Publishing
Copyright
Copyright © 2000 MCB UP Ltd. All rights reserved.
ISSN
1463-5771
DOI
10.1108/14635770010314891
Publisher site
See Article on Publisher Site

Abstract

Quality function deployment (QFD) is a management tool that provides a visual connective process to help teams focus on the needs of the customers throughout the total development cycle of a product or process. It provides the means for translating customer needs into appropriate technical requirements for each stage of a product/process-development life-cycle. It helps to develop more customer-oriented, higher-quality products. While the structure provided by QFD can be significantly beneficial, it is not a simple tool to use. This article outlines how techniques such as fuzzy logic, artificial neural networks, and the Taguchi method can be combined with QFD to resolve some of its drawbacks, and proposes a synergy between QFD and the three methods and techniques reviewed.

Journal

Benchmarking: An International JournalEmerald Publishing

Published: Mar 1, 2000

Keywords: House of quality; Fuzzy logic; Neural networks; Taguchi methods

There are no references for this article.