Access the full text.
Sign up today, get DeepDyve free for 14 days.
Loading next page...
/lp/emerald-publishing/meeting-quality-and-cost-imperatives-in-a-global-market-shvs5KufBW
References (102)
-
California Management Review
-
S. Fawcett, Sheldon Smith (1995)
LOGISTICS MEASUREMENT AND PERFORMANCE FOR UNITED STATES-MEXICAN OPERATIONS UNDER NAFTATransportation Journal, 34
-
Andrew Campbell, M. Alexander (1997)
What's wrong with strategy?Harvard business review, 75 6
-
C. Miller, Laura Cardinal (1994)
Strategic Planning and Firm Performance: A Synthesis of More Than Two Decades of ResearchAcademy of Management Journal, 37
-
R. Kaplan, A. Atkinson (1989)
Advanced Management Accounting -
A. Mukherjee, Michael Lapré, L. Wassenhove (1998)
Knowledge Driven Quality ImprovementManagement Science, 44
-
10.1111/j.1540-5915.1994.tb01847.x
-
J. Stock, D. Lambert (1992)
Becoming a “World Class” Company With Logistics Service QualityThe International Journal of Logistics Management, 3
-
D.A Garvin
Quality on the line -
G. Stalk, P. Evans, L. Shulman (1992)
Competing on capabilities: the new rules of corporate strategy.Harvard business review, 70 2
-
R. Cole (1998)
Learning from the Quality Movement: What Did and Didn't Happen and Why?California Management Review, 41
-
J. Todd (1996)
World-Class Manufacturing -
A. Feigenbaum (1961)
Total quality control -
S. Fawcett, M. Cooper (1998)
Logistics Performance Measurement and Customer SuccessIndustrial Marketing Management, 27
-
K Ferdows
Making the most of foreign factories -
W Skinner
The productivity paradox -
M. Porter (1986)
Competition in Global Industries -
H. Hatry (1999)
Performance MeasurementPublic Performance & Management Review, 25
-
C.O Longenecker
Barriers and gateways to workforce productivity -
B Kogut
Designing global strategies: profiting from operational flexibility -
10.2307/255741
-
Ingemar Dierickx, Karel Cool (1989)
Asset stock accumulation and sustainability of competitive advantageManagement Science, 35
-
10.2307/254803
-
D.J Bowersox, R.J Calantone, S.R Clinton, D.J Closs, M.B Cooper, C.L Droge, S.E Fawcett, R Frankel, D.J Frayer, E.A Morash, L.M Rinehart, J.M Schmitz
World Class Logistics: The Challenge of Managing Continuous Change -
Scott Armstrong (1982)
The value of formal planning for strategic decisions: Review of empirical researchSouthern Medical Journal, 3
-
D. Karger, Z. Malik (1975)
Long range planning and organizational performanceLong Range Planning, 8
-
Stanley Thune, R. House (1970)
Where long-range planning pays off Findings of a survey of formal, informal plannersBusiness Horizons, 13
-
S. Vickery, Cornelia Dröge, R. Markland (1993)
Production Competence and Business Strategy: Do They Affect Business Performance?Decision Sciences, 24
-
Gregory Dess, R. Robinson (1984)
Measuring organizational performance in the absence of objective measures: The case of the privately-held firm and conglomerate business unitSouthern Medical Journal, 5
-
Charles Horngren (1981)
Introduction to Management Accounting -
H. Ansoff, Jay Avner, R. Brandenburg, Fred Portner, R. Radosevich (1970)
Does planning pay? The effect of planning on success of acquisitions in American firmsLong Range Planning, 3
-
S.E Fawcett, D Closs
Co‐ordinated global manufacturing, the logistics/manufacturing interaction, and firm performance -
Barbara Flynn, R. Schroeder, Sadao Sakakibara (1995)
The Impact of Quality Management Practices on Performance and Competitive AdvantageDecision Sciences, 26
-
T Peters
More expensive, but worth it -
Evan Porteus (1986)
Optimal Lot Sizing, Process Quality Improvement and Setup Cost ReductionOper. Res., 34
-
F. Gryna (1970)
Quality planning and analysis -
R. Hayes, S. Wheelwright, K. Clark (1988)
Dynamic Manufacturing: Creating the Learning Organization -
T. Levitt (1983)
THE GLOBALIZATION OF MARKETS, 61
-
Neil Hardie (1998)
The Effects of Quality on Business PerformanceThe Quality Management Journal, 5
-
J. Heskett, R. Shapiro (1984)
Logistics Strategy: Cases and Concepts -
D. Dillman (1979)
Mail and telephone surveys : the total design methodSocial Forces, 11
-
T. Hill (1993)
Manufacturing Strategy: Text and Cases -
P.F Drucker
The theory of the business -
K. Bollen (1989)
Structural Equations with Latent Variables -
David Jemison (1981)
The Contributions of Administrative Behavior To Strategic ManagementAcademy of Management Review, 6
-
Roderick White, Richard Hamermesh (1981)
Toward a Model of Business Unit Performance: An Integrative ApproachAcademy of Management Review, 6
-
G.A Steiner
Strategic Planning -
D. Herold (1972)
Long-Range Planning And Organizational Performance: A Cross-Valuation StudyAcademy of Management Journal, 15
-
K. Ishikawa
What is Total Quality Control? The Japanese Way -
J. Bracker, Barbara Keats, John Pearson (1988)
Planning and financial performance among small firms in a growth industrySouthern Medical Journal, 9
-
R.H Hayes, K.B Clark
Why some factories are more productive than others -
W.A Ruch, E.E Everett, J.C Hershaider
Quality measure for ban operations -
C. Grönroos (1992)
Service Management and Marketing: Managing the Moments of Truth in Service Competition -
R. Kaplan (1991)
New Systems for Measurement and ControlThe Engineering Economist, 36
-
S Avery
Buyers want suppliers that can reduce costs -
10.56021/9780801834783
-
Barbara Flynn, Sadao Sakakibara, R. Schroeder, Kimberly Bates, E. Flynn (1990)
Empirical research methods in operations managementJournal of Operations Management, 9
-
P. Adler (1987)
A Plant Productivity Measure for “High-Tech” ManufacturingInterfaces, 17
-
A. Gunasekaran
Experiences of a small company in productivity improvements -
R. Handfield, Soumen Ghosh, S. Fawcett (1998)
Quality-Driven Change and its Effects on Financial PerformanceThe Quality Management Journal, 5
-
Clayton Christensen (1997)
Making strategy: learning by doing.Harvard business review, 75 6
-
J.I Scully, S.E Fawcett
International procurement strategies: opportunities and challenges for the small firm -
F Worthy
Accounting bores you? Wake up -
M Porter
Competitive Strategy -
A.L. McDonald
Of floating factories and mating dinosaurs -
C. Francalanci, P. Maggiolini (1999)
Measuring the Financial Benefits of IT Investments on CoordinationInformation Systems Management
-
R. Schmenner, Joel Huber, R. Cook (1987)
Geographic differences and the location of new manufacturing facilitiesJournal of Urban Economics, 21
-
David Collis, Cynthia Montgomery (1999)
Competing on Resources: Strategy in the 1990s -
J. Hauser, D. Clausing, D. Garvin (1988)
The House of QualityHarvard Business Review
-
W.E Deming
Out of Crisis -
P Pascarella
Getting a fix on your competitive position -
K. Ferdows, A. Meyer (1990)
Lasting Improvements in Manufacturing Performance: In Search of a New TheoryJournal of Operations Management, 9
-
D Bowersox, P Daugherty, C Droge, D Rogers, D Wradlow
Leading Edge Logistics: Competitive Positioning for the 1990s -
C.E. Craig, R.C Harris
Total productivity measurement at the firm level -
J.P Katz
Total quality management in the global marketplace: the impact of national culture on TQM implementation -
Jayant Saraph, P. Benson, R. Schroeder (1989)
An Instrument for Measuring the Critical Factors of Quality ManagementDecision Sciences, 20
-
David Jemison (1981)
The Importance of an Integrative Approach To Strategic Management ResearchAcademy of Management Review, 6
-
L. Hayduk (1987)
Structural equation modeling with LISREL -
E.A Haas
Breakthrough manufacturing -
D. Garvin (1991)
How the Baldrige Award really works.Harvard business review, 69 6
-
Sal Kukalis (1991)
DETERMINANTS OF STRATEGIC PLANNING SYSTEMS IN LARGE ORGANIZATIONS: A CONTINGENCY APPROACH*Journal of Management Studies, 28
-
C Bentler
EQS: Structural Equations Program -
B.B Tregoe, P.M Tobia
Assessing the strategic health of your organization -
Peter Ward, G. Leong, Kenneth Boyer, M. Fisher (1994)
MANUFACTURING PROACTIVENESS AND PERFORMANCEDecision Sciences, 25
-
10.1002/9781118619179
-
C. Bartlett, S. Ghoshal (1988)
Organizing for Worldwide Effectiveness: The Transnational SolutionCalifornia Management Review, 31
-
K Ohmae
Getting back to strategy -
A Kotha
Manufacturing strategy research approaches: issues and implications for global manufacturing -
S. Fawcett (1991)
The Status and Impact of Logistics Issues in the Success of Co‐Production via MaquiladorasThe International Journal of Logistics Management, 2
-
Shigeo Shingo (1986)
Zero Quality Control: Source Inspection and the Poka-Yoke System -
M. Porter (1985)
Competitive Advantage: Creating and Sustaining Superior Performance -
J.F.J Welsh
Global competitiveness -
J. Barney (1991)
Firm Resources and Sustained Competitive AdvantageJournal of Management, 17
-
J Hunt, C Koulamas
A model for evaluating potential facility locations on a global basis -
M. Porter (1986)
Changing Patterns of International CompetitionCalifornia Management Review, 28
-
P.B Crosby
Quality is Free -
W.J Bruns, R Kaplan
Accounting and Management Review: Field Study Perspectives -
G Taguchi, D Clausing
Robust quality -
R. Reed, David Lemak, J. Montgomery (1996)
Beyond Process: TQM Content and Firm PerformanceAcademy of Management Review, 21
-
J. Nunnally, McGraw-Hill New (1978)
Psychometric Theory: NY. -
N. Capon, J. Farley, James Hulbert (1988)
Corporate Strategic Planning -
D. Wood, R. LaForge (1979)
The Impact of Comprehensive Planning on Financial PerformanceAcademy of Management Journal, 22
- Publisher
- Emerald Publishing
- Copyright
- Copyright © 2000 MCB UP Ltd. All rights reserved.
- ISSN
- 0960-0035
- DOI
- 10.1108/09600030010340851
- Publisher site
- See Article on Publisher Site
Abstract
The complexity, uncertainty, and diminished control found in global operations hinder the development of world-class competencies. For example, as a firm rationalizes manufacturing, logistical challenges increase. As a result, cost advantages achieved through production sharing are often offset by higher logistics costs. This multi-method explores the cross-functional development of quality and cost competencies in an international production sharing setting. Overall, the study found that information and planning capabilities are vital antecedants to cost and quality competencies. The impact of cost on a firm's performance is direct, while the impact of quality is indirect, through productivity enhancements.
Journal
International Journal of Physical Distribution & Logistics Management – Emerald Publishing
Published: Aug 1, 2000
Keywords: Global marketing; Customer satisfaction; Cost management; Quality management