The process of choosing appropriate supply chain performance measures is difficult due to the complexity of these systems. The paper presents an overview and evaluation of the performance measures used in supply chain models and also presents a framework for the selection of performance measurement systems for manufacturing supply chains. Three types of performance measures are identified as necessary components in any supply chain performance measurement system, and new flexibility measures for supply chains are developed.
International Journal of Operations & Production Management – Emerald Publishing
Published: Mar 1, 1999
Keywords: Flexibility; Performance measurement; Supply chain
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