Purpose – This study aims to explore the association between employees' sense of belonging and their perception of workplace physical attributes at a corporate campus, and the workplace planning and management strategies to support employee sense of belonging for the long‐term competitiveness and performance of organizations. Design/methodology/approach – The research site for this study is the corporate campus of a large information technology firm, Wipro Technologies, located in India. A workplace questionnaire designed by the International Workplace Studies Program (IWSP) at Cornell University was used. A total of 267 employees working at Wipro participated in this study. Findings – Factor analysis of the survey items identified five underlying factors that are related to workplace physical environment. Statistically significant correlations were identified among employees' sense of belonging and these factors about work environment. A statistically significant model comprising four of the factors was developed to predict employees' sense of belonging. Originality/value – The paper presents a new model to link sense of belonging to perception of workplace physical environment. Workplace planning and management implications were discussed for organizations to incorporate physical and spatial measures in their workplace to effectively enhance employees' sense of belonging.
Journal of Corporate Real Estate – Emerald Publishing
Published: May 24, 2013
Keywords: Sense of belonging; Workplace physical attributes; Corporate campus; Mixed model; Workplace; Employees