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Measuring database service use patterns as a tool for evaluating the academic networked environment: the case of the Carlos III University Library

Measuring database service use patterns as a tool for evaluating the academic networked... The processes involved in accessing information are essential to the continuous acquisition of knowledge in university environments. Hence the vital importance of studies on the use of the information resources available in academic institutions to enable them to reach their objectives, thereby contributing to the ongoing enhancement of the quality of higher education. A number of statistical techniques, including mapping techniques with multivariate analyses, are used in this paper to identify and highlight the features that characterise the use of the Carlos III University of Madrid Library’s Database Access Services on the campus network from 1997 to 2000. Trends in the use of databases are evaluated and the indicators that typify tendencies and patterns by kind of user are analysed. Certain criteria on the interaction between users, new technologies and electronic information services in the academic networked environment are likewise discussed. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Performance Measurement and Metrics Emerald Publishing

Measuring database service use patterns as a tool for evaluating the academic networked environment: the case of the Carlos III University Library

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Publisher
Emerald Publishing
Copyright
Copyright © 2001 MCB UP Ltd. All rights reserved.
ISSN
1467-8047
DOI
10.1108/EUM0000000007226
Publisher site
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Abstract

The processes involved in accessing information are essential to the continuous acquisition of knowledge in university environments. Hence the vital importance of studies on the use of the information resources available in academic institutions to enable them to reach their objectives, thereby contributing to the ongoing enhancement of the quality of higher education. A number of statistical techniques, including mapping techniques with multivariate analyses, are used in this paper to identify and highlight the features that characterise the use of the Carlos III University of Madrid Library’s Database Access Services on the campus network from 1997 to 2000. Trends in the use of databases are evaluated and the indicators that typify tendencies and patterns by kind of user are analysed. Certain criteria on the interaction between users, new technologies and electronic information services in the academic networked environment are likewise discussed.

Journal

Performance Measurement and Metrics – Emerald Publishing

Published: Dec 1, 2001

Keywords: Databases; User studies; Academic libraries

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