Measuring and reporting structural capital Lessons from European learning firms

Measuring and reporting structural capital Lessons from European learning firms This paper is structured into four sections. The first section proposes a conceptual framework to analyze organizational learning and its outcomes. It focuses on the strategy perspective of organizational learning – with special attention to the resource and capabilities theory of the firm – addressing its ontology, contributions and problematic. The second section is focused on a particular type of knowledge – the structural capital – that is institutionalized knowledge in the form of organizational processes, structures, technologies, policies and culture. In sum, it represents all forms of knowledge deposits that are not supported by the human being such as organizational routines, strategies and processes and is the result of learning at organizational level. This section studies the map of different types of organizational structural capital of companies: idiosyncratic, core, ancillary and compulsory. Section three shows the results of a case study done in pioneer learning organizations in Europe regarding knowledge measuring and reporting. It analyzes the main indicators used for quantifying the knowledge embedded in the organization and its processes. Finally, the last section explores the main results and implications for knowledge management drawn from this paper. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Intellectual Capital Emerald Publishing

Measuring and reporting structural capital Lessons from European learning firms

Loading next page...
 
/lp/emerald-publishing/measuring-and-reporting-structural-capital-lessons-from-european-ud2V6k7hlx
Publisher
Emerald Publishing
Copyright
Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
ISSN
1469-1930
D.O.I.
10.1108/14691930410567059
Publisher site
See Article on Publisher Site

Abstract

This paper is structured into four sections. The first section proposes a conceptual framework to analyze organizational learning and its outcomes. It focuses on the strategy perspective of organizational learning – with special attention to the resource and capabilities theory of the firm – addressing its ontology, contributions and problematic. The second section is focused on a particular type of knowledge – the structural capital – that is institutionalized knowledge in the form of organizational processes, structures, technologies, policies and culture. In sum, it represents all forms of knowledge deposits that are not supported by the human being such as organizational routines, strategies and processes and is the result of learning at organizational level. This section studies the map of different types of organizational structural capital of companies: idiosyncratic, core, ancillary and compulsory. Section three shows the results of a case study done in pioneer learning organizations in Europe regarding knowledge measuring and reporting. It analyzes the main indicators used for quantifying the knowledge embedded in the organization and its processes. Finally, the last section explores the main results and implications for knowledge management drawn from this paper.

Journal

Journal of Intellectual CapitalEmerald Publishing

Published: Dec 1, 2004

Keywords: Europe; Learning; Measurement; Knowledge management

References

  • Strategic assets and organizational rent
    Amit, R.; Schoemaker, P.J.
  • A model of knowledge management and the N‐form corporation
    Hedlund, G.

You’re reading a free preview. Subscribe to read the entire article.


DeepDyve is your
personal research library

It’s your single place to instantly
discover and read the research
that matters to you.

Enjoy affordable access to
over 18 million articles from more than
15,000 peer-reviewed journals.

All for just $49/month

Explore the DeepDyve Library

Search

Query the DeepDyve database, plus search all of PubMed and Google Scholar seamlessly

Organize

Save any article or search result from DeepDyve, PubMed, and Google Scholar... all in one place.

Access

Get unlimited, online access to over 18 million full-text articles from more than 15,000 scientific journals.

Your journals are on DeepDyve

Read from thousands of the leading scholarly journals from SpringerNature, Elsevier, Wiley-Blackwell, Oxford University Press and more.

All the latest content is available, no embargo periods.

See the journals in your area

DeepDyve

Freelancer

DeepDyve

Pro

Price

FREE

$49/month
$360/year

Save searches from
Google Scholar,
PubMed

Create folders to
organize your research

Export folders, citations

Read DeepDyve articles

Abstract access only

Unlimited access to over
18 million full-text articles

Print

20 pages / month

PDF Discount

20% off