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Measuring and benchmarking intellectual capital

Measuring and benchmarking intellectual capital The importance of intellectual capital (IC), as a prime value driver in today's knowledge‐based economy, is undisputed. Benchmarking is seen as a tool for identifying, understanding, and adopting best practices in order to increase operational performance. The paper explores techniques of benchmarking the operational management of IC. The research is based on a longitudinal action and case research in an R&D organization. The failure to benchmark IC management practices between two seemingly identical subsidiaries has implications for the measurement and benchmarking of IC. The research concludes that it is critical to understand the context, organizational epistemology and value‐creation pathways before organizations start any attempt to compare or benchmark IC. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Benchmarking: An International Journal Emerald Publishing

Measuring and benchmarking intellectual capital

Benchmarking: An International Journal , Volume 11 (6): 12 – Dec 1, 2004

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Publisher
Emerald Publishing
Copyright
Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
ISSN
1463-5771
DOI
10.1108/14635770410566474
Publisher site
See Article on Publisher Site

Abstract

The importance of intellectual capital (IC), as a prime value driver in today's knowledge‐based economy, is undisputed. Benchmarking is seen as a tool for identifying, understanding, and adopting best practices in order to increase operational performance. The paper explores techniques of benchmarking the operational management of IC. The research is based on a longitudinal action and case research in an R&D organization. The failure to benchmark IC management practices between two seemingly identical subsidiaries has implications for the measurement and benchmarking of IC. The research concludes that it is critical to understand the context, organizational epistemology and value‐creation pathways before organizations start any attempt to compare or benchmark IC.

Journal

Benchmarking: An International JournalEmerald Publishing

Published: Dec 1, 2004

Keywords: Intellectual capital; Intangible assets; Benchmarking; Performance measures; Knowledge management; Epistemology

References