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Matrix organizations and cross-functional teams in the public sector: a systematic review

Matrix organizations and cross-functional teams in the public sector: a systematic review PurposeThe purpose of this paper is to review the empirical research on matrix organizations and cross-functional teams (CFTs) in the public sector, focussing on typical application areas and settings and on motivation for deployment and evidence of utility.Design/methodology/approachThis is a systematic literature review compiled from several electronic databases. Data cover the period from 1990 to 2015 and are confined to academic articles written in English.FindingsApplications of the matrix approach in public sector organizations are found in human resource management and performance management, service development and public procurement, and creation of new organizations or organization reform and network organizations. While the proven utility of matrix organization is often unclear, especially CFTs are linked to better organizational performance, improved coordination, internal collaboration and development of cross-boundary tasks.Research limitations/implicationsMethodological limitations relate to excluded data due to non-accessible articles.Practical implicationsThe findings have practical implications for public sector organizations in adapting to a changing environment.Originality/valueThis is the first systematic literature review of matrix management in public sector organizations. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Public Sector Management Emerald Publishing

Matrix organizations and cross-functional teams in the public sector: a systematic review

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0951-3558
DOI
10.1108/IJPSM-04-2016-0065
Publisher site
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Abstract

PurposeThe purpose of this paper is to review the empirical research on matrix organizations and cross-functional teams (CFTs) in the public sector, focussing on typical application areas and settings and on motivation for deployment and evidence of utility.Design/methodology/approachThis is a systematic literature review compiled from several electronic databases. Data cover the period from 1990 to 2015 and are confined to academic articles written in English.FindingsApplications of the matrix approach in public sector organizations are found in human resource management and performance management, service development and public procurement, and creation of new organizations or organization reform and network organizations. While the proven utility of matrix organization is often unclear, especially CFTs are linked to better organizational performance, improved coordination, internal collaboration and development of cross-boundary tasks.Research limitations/implicationsMethodological limitations relate to excluded data due to non-accessible articles.Practical implicationsThe findings have practical implications for public sector organizations in adapting to a changing environment.Originality/valueThis is the first systematic literature review of matrix management in public sector organizations.

Journal

International Journal of Public Sector Management – Emerald Publishing

Published: Apr 10, 2017

References

  • Cross-functional team processes and patient functional improvement