This paper examines the issues of front‐line workers within residential childcare, giving their feelings on how recent government sponsored quality enhancement initiatives have impacted on service delivery. Residential childcare has been at the forefront of government sponsored quality developments since the early 1990s. It reflects many of the problems and dilemmas faced by the wider personal social services sector when applying performance enhancement techniques. It has low status, is poorly resourced, and provides a service for “customers” who have multiple needs, but have little say in relation to their referral for provision. The findings from this study give support to the contention that for front‐line workers, many of the government's quality initiatives are limited or irrelevant to the “real” task of providing a service to residents – continuous improvement requires the practical benefits of a structured and planned performance enhancement culture, and the appropriate resources to achieve that goal.
International Journal of Public Sector Management – Emerald Publishing
Published: Mar 1, 2004
Keywords: Residential social services; Child care; Quality improvement; Carer’s; Management activities; Scotland
It’s your single place to instantly
discover and read the research
that matters to you.
Enjoy affordable access to
over 18 million articles from more than
15,000 peer-reviewed journals.
All for just $49/month
Query the DeepDyve database, plus search all of PubMed and Google Scholar seamlessly
Save any article or search result from DeepDyve, PubMed, and Google Scholar... all in one place.
Get unlimited, online access to over 18 million full-text articles from more than 15,000 scientific journals.
Read from thousands of the leading scholarly journals from SpringerNature, Wiley-Blackwell, Oxford University Press and more.
All the latest content is available, no embargo periods.
“Hi guys, I cannot tell you how much I love this resource. Incredible. I really believe you've hit the nail on the head with this site in regards to solving the research-purchase issue.”
Daniel C.
“Whoa! It’s like Spotify but for academic articles.”
@Phil_Robichaud
“I must say, @deepdyve is a fabulous solution to the independent researcher's problem of #access to #information.”
@deepthiw
“My last article couldn't be possible without the platform @deepdyve that makes journal papers cheaper.”
@JoseServera
DeepDyve Freelancer | DeepDyve Pro | |
---|---|---|
Price | FREE | $49/month |
Save searches from | ||
Create folders to | ||
Export folders, citations | ||
Read DeepDyve articles | Abstract access only | Unlimited access to over |
20 pages / month | ||
Read and print from thousands of top scholarly journals.
Already have an account? Log in
Bookmark this article. You can see your Bookmarks on your DeepDyve Library.
To save an article, log in first, or sign up for a DeepDyve account if you don’t already have one.
Copy and paste the desired citation format or use the link below to download a file formatted for EndNote
All DeepDyve websites use cookies to improve your online experience. They were placed on your computer when you launched this website. You can change your cookie settings through your browser.