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An empirical study of management consultancy in Sweden is presented. It focuses on critical factors in the purchasing process, mainly from the purchaser′s point of view. Purchasing management consultancy is viewed as an interactive process. In many cases, the interplay between purchasers and management consultants may be characterised as a long‐term interactive relationship. Both the buyer and the consultant(s) should contribute at different stages in the process. Mutual trust is a key factor for success.
International Journal of Service Industry Management – Emerald Publishing
Published: Dec 1, 1990
Keywords: Management consultants; Purchasing; Service; Sweden; Trust
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