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Making tacit knowledge explicit: the Ready Reference Database as codified knowledge

Making tacit knowledge explicit: the Ready Reference Database as codified knowledge This article describes the process of knowledge transformation (from tacit to explicit to codified knowledge) in organizations. The article proposes that much of the knowledge held by reference librarians is tacit knowledge that needs to be made explicit and formalized. The Web‐based Ready Reference Database at San Diego State University is analyzed as an example of the process of knowledge conversion in library reference services. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Reference Services Review Emerald Publishing

Making tacit knowledge explicit: the Ready Reference Database as codified knowledge

Reference Services Review , Volume 32 (2): 10 – Jun 1, 2004

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References (41)

Publisher
Emerald Publishing
Copyright
Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
ISSN
0090-7324
DOI
10.1108/00907320410537685
Publisher site
See Article on Publisher Site

Abstract

This article describes the process of knowledge transformation (from tacit to explicit to codified knowledge) in organizations. The article proposes that much of the knowledge held by reference librarians is tacit knowledge that needs to be made explicit and formalized. The Web‐based Ready Reference Database at San Diego State University is analyzed as an example of the process of knowledge conversion in library reference services.

Journal

Reference Services ReviewEmerald Publishing

Published: Jun 1, 2004

Keywords: Knowledge management; Codes; Reference services; Databases

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