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Making staff aware of risks

Making staff aware of risks Outlines the essential steps in establishing risk management as an effective process in any organization and relates to management claims, complaints and adverse incidents. Discusses the way to elicit and use information from patients and staff. Emphasizes the need to learn from all those involved in delivery and receipt of care. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Health Manpower Management Emerald Publishing

Making staff aware of risks

John Symons
Health Manpower Management , Volume 21 (4): 5 – Aug 1, 1995
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Publisher
Emerald Publishing
Copyright
Copyright © 1995 MCB UP Ltd. All rights reserved.
ISSN
0955-2065
DOI
10.1108/09552069510092728
Publisher site
See Article on Publisher Site

Abstract

Outlines the essential steps in establishing risk management as an effective process in any organization and relates to management claims, complaints and adverse incidents. Discusses the way to elicit and use information from patients and staff. Emphasizes the need to learn from all those involved in delivery and receipt of care.

Journal

Health Manpower Management – Emerald Publishing

Published: Aug 1, 1995

Keywords: Complaints; Litigation; Risk

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