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- Publisher
- Emerald Publishing
- Copyright
- Copyright © Emerald Group Publishing Limited
- ISSN
- 0960-0035
- DOI
- 10.1108/EUM0000000000421
- Publisher site
- See Article on Publisher Site
Abstract
Examines the paradox facing companies in general of how to takecost out of a logistics network, while simultaneously maintaining orimproving agreed levels of service, and seeks an answer in the fields ofbehavioural science, culture, organizational design and operationsresearch. Taking one UK company as an example, looks at aspects ofquality service, product behaviour visvislogistics, optimization modelling, the various phases of the model andthe expected benefits of the whole project. Concludes that organizationsfollowing this methodology have acquired the means to ascertainstrategic and tactical shifts in direction without being compelled tomake ontheground changes.
Journal
International Journal of Physical Distribution & Logistics Management – Emerald Publishing
Published: Jun 1, 1992