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The move towards higher levels of customer service necessary todefend market share has come at a time when the economic climate hashighlighted the need to reduce logistics costs. Compounding this issueis the added complexity many companies now face as they expand towards aEuropeanwide supply chain. In this environment it has become essentialto address the management of the supply chain in a more formal way, andin particular to use modern information systems. The focus of thesetools is away from the local costreduction initiatives which prevailedthroughout the 1980s, to a focus on logistics issues which span theenterprise. Enterprise logistics applications are nowbeing used by many of the worlds leading corporations and have provento offer substantial financial benefit in addition to the necessaryoperational improvements.
Logistics Information Management – Emerald Publishing
Published: Jan 1, 1992
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