Linking shared organisational context and relational capital through unlearning An initial empirical investigation in SMEs

Linking shared organisational context and relational capital through unlearning An initial... Purpose – The environment provided by an organisation to facilitate learning and create knowledge has been defined as the shared organisational context. The value to an organisation of knowledge created by the shared organisational context is called intellectual capital, of which one key component is relational capital. The purpose of this paper is to focus on the aspect of learning concerned with challenging the basic beliefs or processes that companies take for granted, which is embodied in the concept of unlearning. Design/methodology/approach – This paper reviews the literature to identify relevant measures and present a structural equation model, which is validated through an empirical investigation of 139 small‐ to medium‐sized enterprises (SMEs) in the Spanish optometry sector. Findings – The results indicate that companies need to support unlearning as a prior step, otherwise unlearning does not have any significant effect on the creation of relational capital. Research limitations/implications – Few, if any, studies of the shared organisational context have considered the relationship between unlearning and the creation of intellectual capital. Practical implications – Previous studies, particularly in knowledge management, have focussed on knowledge management systems in large world‐class organisations rather than the underlying learning process in SMEs. Originality/value – This study examines three key constituents of the shared organisational context (the individual context, management and teamwork) and their effects on the process of unlearning. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png The Learning Organization Emerald Publishing

Linking shared organisational context and relational capital through unlearning An initial empirical investigation in SMEs

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Publisher
Emerald Publishing
Copyright
Copyright © 2006 Emerald Group Publishing Limited. All rights reserved.
ISSN
0969-6474
DOI
10.1108/09696470610639121
Publisher site
See Article on Publisher Site

Abstract

Purpose – The environment provided by an organisation to facilitate learning and create knowledge has been defined as the shared organisational context. The value to an organisation of knowledge created by the shared organisational context is called intellectual capital, of which one key component is relational capital. The purpose of this paper is to focus on the aspect of learning concerned with challenging the basic beliefs or processes that companies take for granted, which is embodied in the concept of unlearning. Design/methodology/approach – This paper reviews the literature to identify relevant measures and present a structural equation model, which is validated through an empirical investigation of 139 small‐ to medium‐sized enterprises (SMEs) in the Spanish optometry sector. Findings – The results indicate that companies need to support unlearning as a prior step, otherwise unlearning does not have any significant effect on the creation of relational capital. Research limitations/implications – Few, if any, studies of the shared organisational context have considered the relationship between unlearning and the creation of intellectual capital. Practical implications – Previous studies, particularly in knowledge management, have focussed on knowledge management systems in large world‐class organisations rather than the underlying learning process in SMEs. Originality/value – This study examines three key constituents of the shared organisational context (the individual context, management and teamwork) and their effects on the process of unlearning.

Journal

The Learning OrganizationEmerald Publishing

Published: Jan 1, 2006

Keywords: Learning; Learning organizations; Small to medium‐sized enterprises; Intellectual capital; Spain

References

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