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Leveraging human resource development expertise to improve supply chain managers' skills and competencies

Leveraging human resource development expertise to improve supply chain managers' skills and... Purpose – There is an ongoing shortage of talented supply chain managers with the necessary skills and business‐related competencies to manage increasingly complex and strategically important supply chain processes. The purpose of this paper is to propose that organizations can create and maintain competitive advantage by leveraging the expertise of human resource development (HRD) professionals to provide a range of developmental and change‐oriented interventions related to critical supply chain manager skill sets that are currently in short supply. Design/methodology/approach – This is a conceptual paper. Findings – This is a conceptual paper. Practical implications – Supply chain management (SCM) decisions significantly influence financial performance since firms expend up to 75 percent of their revenue on supply chain activities. HRD professionals' intervention capabilities in training and development, organizational development and change management uniquely equip them to disseminate a deeper and broader understanding of the SCM concept within organizations, to help prioritize the development of supply chain managers and to address the complex interpersonal issues associated with helping people to work together collaboratively to foster operational innovation and make increasingly complex supply chain processes function effectively. Originality/value – The requisite skill sets for effective supply chain managers are described, linkages between HRD and SCM are highlighted, and areas of HRD professionals' expertise that can be exploited to better develop supply chain managers' skill sets and competencies are considered. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png European Journal of Training and Development Emerald Publishing

Leveraging human resource development expertise to improve supply chain managers' skills and competencies

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Publisher
Emerald Publishing
Copyright
Copyright © 2014 Emerald Group Publishing Limited. All rights reserved.
ISSN
2046-9012
DOI
10.1108/EJTD-09-2013-0093
Publisher site
See Article on Publisher Site

Abstract

Purpose – There is an ongoing shortage of talented supply chain managers with the necessary skills and business‐related competencies to manage increasingly complex and strategically important supply chain processes. The purpose of this paper is to propose that organizations can create and maintain competitive advantage by leveraging the expertise of human resource development (HRD) professionals to provide a range of developmental and change‐oriented interventions related to critical supply chain manager skill sets that are currently in short supply. Design/methodology/approach – This is a conceptual paper. Findings – This is a conceptual paper. Practical implications – Supply chain management (SCM) decisions significantly influence financial performance since firms expend up to 75 percent of their revenue on supply chain activities. HRD professionals' intervention capabilities in training and development, organizational development and change management uniquely equip them to disseminate a deeper and broader understanding of the SCM concept within organizations, to help prioritize the development of supply chain managers and to address the complex interpersonal issues associated with helping people to work together collaboratively to foster operational innovation and make increasingly complex supply chain processes function effectively. Originality/value – The requisite skill sets for effective supply chain managers are described, linkages between HRD and SCM are highlighted, and areas of HRD professionals' expertise that can be exploited to better develop supply chain managers' skill sets and competencies are considered.

Journal

European Journal of Training and DevelopmentEmerald Publishing

Published: Jan 1, 2014

Keywords: Change management; Organization development; Talent development; Supply chain manager; Executive coaching; Managerial coaching; Strategic human resource development; Supply chain management talent; Supply chain manager skills; Training and development

References