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Purpose – This study intends to investigate the extent to which the Sri Lanka Army can be described as a learning organization. Design/methodology/approach – The main tool of analysis used was the Dimensions of the Learning Organization Questionnaire (DLOQ) developed by Marsick and Watkins, with the exclusion of the sections on financial and knowledge performance. Findings – Using the DLOQ, the research found that the dimensions of a learning organization proposed by Marsick and Watkins are present in the Sri Lanka Army, although with some aberrations between different ranks. Research limitations/implications – The study was conducted without a directly connected dependent variable. Practical implications – This study shows how even a non‐profit‐oriented organization like the Sri Lanka Army can be informed from a concept like the learning organization, and indeed emphasizes the overarching need for a military organization to operate as a learning organization. Therefore, this research has reiterated the fact that the learning organization is a prescription that all organizations, even not‐for‐profit ones, should ardently pursue. The research also offers recommendations for improvements in the performance of the Sri Lanka Army by identifying certain weaknesses. Originality/value – By initiating the use of the DLOQ in the Sri Lankan as well as a military context, the study has opened the doors for administering the DLOQ and similar tools for measuring the extent of organizational learning and the presence and strength of learning organizational characteristics in Sri Lanka.
The Learning Organization – Emerald Publishing
Published: Apr 12, 2013
Keywords: Learning organizations; Sri Lanka Army; Surveys; Non‐profit organizations; Learning methods
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