Lean Six Sigma – getting better all the time

Lean Six Sigma – getting better all the time Purpose – The purpose of this paper is to assess Lean Six Sigma to identify important advances over the last ten to 15 years and discuss emerging trends that suggest how the methodology needs to evolve. The goal is to aid those who want to use the method to improve performance as well as assist those developing improvement methodologies. Design/methodology/approach – The use and development of Lean Six Sigma is reviewed including the origins of the method, the what, why and benefits of the method, how the approach is different, the integration of Lean and Six Sigma, implementation mistakes made, lessons learned and developments needed in the future. Findings – It is found that organizations have many different improvement needs that require the objectives and methods contained in the lean and Six Sigma methodologies. It is also found that deployment and sustaining improvements are major issues that can be overcome by building a sustaining infrastructure and making improvement a business process. Critical issues include using Lean Six Sigma to generate cash in difficult economic times, development of data‐based process management systems and the use of working on improvement as a leadership development tool. Practical implications – These findings suggest that improvement is most effective when approached in an holistic manner addressing improvement in all parts of the organization using a holistic improvement methodology such as Lean Six Sigma. Improvement must address the flow of information and materials thorough processes as well as the enhancement of value‐adding process steps that create the product for the customer. This leads naturally to making improvement a business process that is planned for, operated and reviewed as any other important business process is. Originality/value – The roadmaps, guiding principles, and deployment pitfalls identified will be of value to those initiating and operating improvement processes in their organizations enabling them to rapidly create useful and sustainable improvements. The discussion of needed enhancements will be of value to those who are working to improve the effectiveness of the approach. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Lean Six Sigma Emerald Publishing

Lean Six Sigma – getting better all the time

International Journal of Lean Six Sigma, Volume 1 (1): 21 – Mar 26, 2010

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Publisher
Emerald Publishing
Copyright
Copyright © 2010 Emerald Group Publishing Limited. All rights reserved.
ISSN
2040-4166
DOI
10.1108/20401461011033130
Publisher site
See Article on Publisher Site

Abstract

Purpose – The purpose of this paper is to assess Lean Six Sigma to identify important advances over the last ten to 15 years and discuss emerging trends that suggest how the methodology needs to evolve. The goal is to aid those who want to use the method to improve performance as well as assist those developing improvement methodologies. Design/methodology/approach – The use and development of Lean Six Sigma is reviewed including the origins of the method, the what, why and benefits of the method, how the approach is different, the integration of Lean and Six Sigma, implementation mistakes made, lessons learned and developments needed in the future. Findings – It is found that organizations have many different improvement needs that require the objectives and methods contained in the lean and Six Sigma methodologies. It is also found that deployment and sustaining improvements are major issues that can be overcome by building a sustaining infrastructure and making improvement a business process. Critical issues include using Lean Six Sigma to generate cash in difficult economic times, development of data‐based process management systems and the use of working on improvement as a leadership development tool. Practical implications – These findings suggest that improvement is most effective when approached in an holistic manner addressing improvement in all parts of the organization using a holistic improvement methodology such as Lean Six Sigma. Improvement must address the flow of information and materials thorough processes as well as the enhancement of value‐adding process steps that create the product for the customer. This leads naturally to making improvement a business process that is planned for, operated and reviewed as any other important business process is. Originality/value – The roadmaps, guiding principles, and deployment pitfalls identified will be of value to those initiating and operating improvement processes in their organizations enabling them to rapidly create useful and sustainable improvements. The discussion of needed enhancements will be of value to those who are working to improve the effectiveness of the approach.

Journal

International Journal of Lean Six SigmaEmerald Publishing

Published: Mar 26, 2010

Keywords: Leadership; Lean production; Six sigma; Performance management systems; Business improvement

References

  • Leading Change
    Kotter, J.P.
  • Six Sigma: the evolution of 100 years of business improvement methodology
    Snee, R.D.
  • The Principles of Scientific Management
    Taylor, F.

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