Access the full text.
Sign up today, get DeepDyve free for 14 days.
Loading next page...
/lp/emerald-publishing/leading-strategically-7j0qxxOb1C
References
References for this paper are not available at this time. We will be adding them shortly, thank you for your patience.
- Publisher
- Emerald Publishing
- Copyright
- Copyright © Emerald Group Publishing Limited
- ISSN
- 0960-4529
- DOI
- 10.1108/09604529210029209
- Publisher site
- See Article on Publisher Site
Abstract
Discusses the role of company leaders in implementing change, stressing their ability to become role models for change, setting the organization on a strong strategic course that is the basis for quality improvement. Outlines the four basic abilities that a strong leader should posses the ability to create alignment initiate and manage change resolve contradictions and encourage synergy. Suggests that there are four different categories of business, naming them Fort, Eagle, Slim Down and Circled Wagons, and implies a deliberate use of a certain range of business strategies in respect of each.
Journal
Managing Service Quality – Emerald Publishing
Published: Mar 1, 1992