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Kowloon‐Canton Railway on track for knowledge Firm learns how to recognize, share and retain intellectual assets

Kowloon‐Canton Railway on track for knowledge Firm learns how to recognize, share and retain... Purpose – This paper aims to highlights the importance of knowledge management in modern organizations. Design/methodology/approach – Presents a systematic approach to knowledge auditing at Hong Kong‐based Kowloon‐Canton Railway Corporation. Findings – Contends that many knowledge‐management schemes fail because the companies themselves lack a systematic approach to knowledge auditing. Highlights the importance of analyzing knowledge‐management needs, strengths, weaknesses, opportunities, threats and risks. Practical implications – Highlights the importance of management creating an environment to promulgate, motivate and encourage employees to collaborate and share knowledge. Originality/value – Argues that people are the most efficient carriers of knowledge where knowledge is highly tacit and difficult to codify. As a result, the organization can put effort into areas such as increasing the willingness of the employees to share information related to their job. This can be done through an incentive scheme. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Human Resource Management International Digest Emerald Publishing

Kowloon‐Canton Railway on track for knowledge Firm learns how to recognize, share and retain intellectual assets

Human Resource Management International Digest , Volume 16 (4): 3 – Jun 6, 2008

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References (2)

Publisher
Emerald Publishing
Copyright
Copyright © 2008 Emerald Group Publishing Limited. All rights reserved.
ISSN
0967-0734
DOI
10.1108/09670730810878475
Publisher site
See Article on Publisher Site

Abstract

Purpose – This paper aims to highlights the importance of knowledge management in modern organizations. Design/methodology/approach – Presents a systematic approach to knowledge auditing at Hong Kong‐based Kowloon‐Canton Railway Corporation. Findings – Contends that many knowledge‐management schemes fail because the companies themselves lack a systematic approach to knowledge auditing. Highlights the importance of analyzing knowledge‐management needs, strengths, weaknesses, opportunities, threats and risks. Practical implications – Highlights the importance of management creating an environment to promulgate, motivate and encourage employees to collaborate and share knowledge. Originality/value – Argues that people are the most efficient carriers of knowledge where knowledge is highly tacit and difficult to codify. As a result, the organization can put effort into areas such as increasing the willingness of the employees to share information related to their job. This can be done through an incentive scheme.

Journal

Human Resource Management International DigestEmerald Publishing

Published: Jun 6, 2008

Keywords: Knowledge management; Auditing; Social networks; Railways; Transportation

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