Knowledge management – not rocket science

Knowledge management – not rocket science Purpose – To provide a broad understanding of knowledge management and how to successfully implement knowledge management. Design/methodology/approach – Using a wide range of technical, business and knowledge management‐specific sources to explain the value and importance of knowledge management and the relative simplicity of the concept, the paper is divided into sections providing a definition of KM, how KM relates to technology, an overview of double‐loop learning, six steps to successful KM (plus one), and successful KM examples. Findings – Provides a thorough overview of KM and its building‐blocks, as well as providing examples that incorporate various degrees of technology. Originality/value – This paper provides a unique view of knowledge management success by maintaining a totally agnostic approach and focusing on principles that will provide success regardless of technology or budget. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Knowledge Management Emerald Publishing

Knowledge management – not rocket science

Journal of Knowledge Management, Volume 9 (2): 12 – Apr 1, 2005

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Publisher
Emerald Publishing
Copyright
Copyright © 2005 Emerald Group Publishing Limited. All rights reserved.
ISSN
1367-3270
DOI
10.1108/13673270510590191
Publisher site
See Article on Publisher Site

Abstract

Purpose – To provide a broad understanding of knowledge management and how to successfully implement knowledge management. Design/methodology/approach – Using a wide range of technical, business and knowledge management‐specific sources to explain the value and importance of knowledge management and the relative simplicity of the concept, the paper is divided into sections providing a definition of KM, how KM relates to technology, an overview of double‐loop learning, six steps to successful KM (plus one), and successful KM examples. Findings – Provides a thorough overview of KM and its building‐blocks, as well as providing examples that incorporate various degrees of technology. Originality/value – This paper provides a unique view of knowledge management success by maintaining a totally agnostic approach and focusing on principles that will provide success regardless of technology or budget.

Journal

Journal of Knowledge ManagementEmerald Publishing

Published: Apr 1, 2005

Keywords: Knowledge management; Technology led strategy

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