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Knowledge management initiatives: learning from failure

Knowledge management initiatives: learning from failure Large numbers of organizations are taking great interest in the idea of knowledge management and many are launching knowledge management initiatives and programmes. A large proportion of such initiatives will fail. Yet, despite the injunctions to “learn from failure”, little detailed attention has been paid to why and how these apparently popular initiatives run into difficulties. The purpose of this article is to examine, in some unusual detail, a significant example of a failed knowledge management initiative in order to analyse what went wrong and to identify the key learning points. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Knowledge Management Emerald Publishing

Knowledge management initiatives: learning from failure

Journal of Knowledge Management , Volume 4 (2): 12 – Jun 1, 2000

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Publisher
Emerald Publishing
Copyright
Copyright © 2000 MCB UP Ltd. All rights reserved.
ISSN
1367-3270
DOI
10.1108/13673270010372279
Publisher site
See Article on Publisher Site

Abstract

Large numbers of organizations are taking great interest in the idea of knowledge management and many are launching knowledge management initiatives and programmes. A large proportion of such initiatives will fail. Yet, despite the injunctions to “learn from failure”, little detailed attention has been paid to why and how these apparently popular initiatives run into difficulties. The purpose of this article is to examine, in some unusual detail, a significant example of a failed knowledge management initiative in order to analyse what went wrong and to identify the key learning points.

Journal

Journal of Knowledge ManagementEmerald Publishing

Published: Jun 1, 2000

Keywords: Knowledge management; Learning; Company failures

References

  • Capabilities, technological diversification and divisionalization
    Argyres, N
  • The New Production of Knowledge
    Gibbons, M; Limoges, C. et al.
  • Toward a knowledge‐based theory of the firm
    Grant, R.M.
  • Making knowledge the basis of a dynamic theory of the firm
    Spender, J.C
  • Organizational knowledge, learning and memory: three concepts in search of a theory
    Spender, J.C
  • Intellectual Capital: The New Wealth of Organizations
    Stewart, T.A

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