Purpose – The purpose of this paper is to provide a conceptual and practical basis for developing new organization structures by augmenting the old through virtual knowledge based structures. While organization structure has a major impact on knowledge exchange, its design nevertheless continues to be governed by criteria that are often in conflict with the needs of knowledge management. In an era where knowledge is increasingly acknowledged to be a central factor of production in the modern enterprise, the resulting deficiencies in the design often lead to sub‐optimal capability for organizational performance. Design/methodology/approach – Borrowing from Drucker's elucidation of the characteristics and determinants of a successful organization in the new economy, the consequences of the transition from an economy of goods to that of knowledge are analyzed briefly in the background of KM. The study highlights an enduring deficiency in present day organizations, wherein structure is relatively uninfluenced by knowledge considerations even as organizational functions have come to depend more on knowledge exchange. A design approach that addresses this lacuna is elaborated and illustrated through a case study. Findings – This paper explores knowledge criteria for designing organization structure, proposes a hybrid solution with knowledge units (KUs) superimposed on a conventional structure and illustrates its practical application in developing KUs to create sustainable drivers for organizational value, performance and growth. Originality/value – Provides knowledge criteria for the design of organization structure to aid organizational growth, responsiveness and performance. For theorists, provides a conceptual base for efficient organizational design; for practitioners in the areas of planning, knowledge management and organizational effectiveness, provides design criteria for optimal performance.
Journal of Knowledge Management – Emerald Publishing
Published: Jul 17, 2009
Keywords: Knowledge management; Organizational structures; Organizational design
It’s your single place to instantly
discover and read the research
that matters to you.
Enjoy affordable access to
over 18 million articles from more than
15,000 peer-reviewed journals.
All for just $49/month
Query the DeepDyve database, plus search all of PubMed and Google Scholar seamlessly
Save any article or search result from DeepDyve, PubMed, and Google Scholar... all in one place.
Get unlimited, online access to over 18 million full-text articles from more than 15,000 scientific journals.
Read from thousands of the leading scholarly journals from SpringerNature, Wiley-Blackwell, Oxford University Press and more.
All the latest content is available, no embargo periods.
“Hi guys, I cannot tell you how much I love this resource. Incredible. I really believe you've hit the nail on the head with this site in regards to solving the research-purchase issue.”Daniel C.
“Whoa! It’s like Spotify but for academic articles.”@Phil_Robichaud
“I must say, @deepdyve is a fabulous solution to the independent researcher's problem of #access to #information.”@deepthiw
“My last article couldn't be possible without the platform @deepdyve that makes journal papers cheaper.”@JoseServera