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Know How making the enquiry process work for you

Know How making the enquiry process work for you How libraries and information centres go about their work is changing. At the heart of this change is both technology and new trends for managing information in the context of knowledge management. This article examines the start of the process for gathering knowledge by managing enquiries. It looks at what has been done in the past, the failures, and why emerging technologies make it possible to develop systems for strategic gain to the professional and the organisation. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png VINE Emerald Publishing

Know How making the enquiry process work for you

Beastall, Graham
VINE , Volume 30 (4): 5 – Apr 1, 2000
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5 pages

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0305-5728
DOI
10.1108/eb040768
Publisher site
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Abstract

How libraries and information centres go about their work is changing. At the heart of this change is both technology and new trends for managing information in the context of knowledge management. This article examines the start of the process for gathering knowledge by managing enquiries. It looks at what has been done in the past, the failures, and why emerging technologies make it possible to develop systems for strategic gain to the professional and the organisation.

Journal

VINE – Emerald Publishing

Published: Apr 1, 2000

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