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Questions whether total quality management is another fad or is fundamental to success. Shows it is not a panacea for the “ills” of a business and does not provide the “magic pill” that will turn an ailing company into a market leader. Maintains that without free flow of information, co‐operation and co‐ordination effort, many obstacles will be encountered.
Training for Quality – Emerald Publishing
Published: Mar 1, 1995
Keywords: Continuous improvement; TQM; Training
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