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JAPANESE MANAGERIAL PSYCHOLOGY AN ANALYSIS OF CULTURAL AND ORGANIZATIONAL FEATURES OF TOTAL QUALITY CONTROL

JAPANESE MANAGERIAL PSYCHOLOGY AN ANALYSIS OF CULTURAL AND ORGANIZATIONAL FEATURES OF TOTAL... Advances the argument that Western management must increasinglydecode the organizational and cultural features of Japanesestylemanagement if managerial conflict is to be reduced in jointventures, subsidiaries, mergers, and relocations and if Westernmanagement is to consider alternatives to its current approaches toquality production. Analyses total quality control TQC management asrepresentative of the successful approach to Japanese management. TQC,built around culturally indigenous views of amalinterdependency, muri excess, muda waste, and mura unevenness, contrasts with partial quality measures utilizedin Western organizations. Key Japanese features are elimination andorrestructuring of quality control departments and specialists,designation of quality control to the production line, reduction of lotsize, utilization of Ushaped lines and ajustintime modus operandi. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Managerial Psychology Emerald Publishing

JAPANESE MANAGERIAL PSYCHOLOGY AN ANALYSIS OF CULTURAL AND ORGANIZATIONAL FEATURES OF TOTAL QUALITY CONTROL

Goldman, Alan
Journal of Managerial Psychology , Volume 7 (1): 4 – Jan 1, 1992
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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0268-3946
DOI
10.1108/02683949210013002
Publisher site
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Abstract

Advances the argument that Western management must increasinglydecode the organizational and cultural features of Japanesestylemanagement if managerial conflict is to be reduced in jointventures, subsidiaries, mergers, and relocations and if Westernmanagement is to consider alternatives to its current approaches toquality production. Analyses total quality control TQC management asrepresentative of the successful approach to Japanese management. TQC,built around culturally indigenous views of amalinterdependency, muri excess, muda waste, and mura unevenness, contrasts with partial quality measures utilizedin Western organizations. Key Japanese features are elimination andorrestructuring of quality control departments and specialists,designation of quality control to the production line, reduction of lotsize, utilization of Ushaped lines and ajustintime modus operandi.

Journal

Journal of Managerial Psychology – Emerald Publishing

Published: Jan 1, 1992

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