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- Publisher
- Emerald Publishing
- Copyright
- Copyright © Emerald Group Publishing Limited
- ISSN
- 0268-3946
- DOI
- 10.1108/02683949210013002
- Publisher site
- See Article on Publisher Site
Abstract
Advances the argument that Western management must increasinglydecode the organizational and cultural features of Japanesestylemanagement if managerial conflict is to be reduced in jointventures, subsidiaries, mergers, and relocations and if Westernmanagement is to consider alternatives to its current approaches toquality production. Analyses total quality control TQC management asrepresentative of the successful approach to Japanese management. TQC,built around culturally indigenous views of amalinterdependency, muri excess, muda waste, and mura unevenness, contrasts with partial quality measures utilizedin Western organizations. Key Japanese features are elimination andorrestructuring of quality control departments and specialists,designation of quality control to the production line, reduction of lotsize, utilization of Ushaped lines and ajustintime modus operandi.
Journal
Journal of Managerial Psychology – Emerald Publishing
Published: Jan 1, 1992