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“It’s just like somebody’s turned on a light”: an NVQ success story from the voluntary sector

“It’s just like somebody’s turned on a light”: an NVQ success story from the voluntary sector This paper reports the findings of an original piece of case study research conducted in a voluntary sector organisation engaged in the provision of care in the community. The organisation caters for three client groups: the elderly; people with learning disabilities; and people suffering from mental ill health. The aim is to promote a good quality of life through personal dignity, individuality and self‐determination; and to provide a high standard of nursing care and social support within a homely environment. The organisation employs both professionally qualified nurses, i.e. Registered General and Registered Mental Nurses (RGNs and RMNs), and non‐professionally qualified staff, i.e. care/support workers, in order to achieve those aims. The circumstances leading to the decision to introduce the NVQ in Care is examined, as is the level of success with regard to how candidates, their assessors and their managers perceived enhancements in candidates’ work performance. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Health Manpower Management Emerald Publishing

“It’s just like somebody’s turned on a light”: an NVQ success story from the voluntary sector

Health Manpower Management , Volume 24 (1): 7 – Feb 1, 1998

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Publisher
Emerald Publishing
Copyright
Copyright © 1998 MCB UP Ltd. All rights reserved.
ISSN
0955-2065
DOI
10.1108/09552069810196586
Publisher site
See Article on Publisher Site

Abstract

This paper reports the findings of an original piece of case study research conducted in a voluntary sector organisation engaged in the provision of care in the community. The organisation caters for three client groups: the elderly; people with learning disabilities; and people suffering from mental ill health. The aim is to promote a good quality of life through personal dignity, individuality and self‐determination; and to provide a high standard of nursing care and social support within a homely environment. The organisation employs both professionally qualified nurses, i.e. Registered General and Registered Mental Nurses (RGNs and RMNs), and non‐professionally qualified staff, i.e. care/support workers, in order to achieve those aims. The circumstances leading to the decision to introduce the NVQ in Care is examined, as is the level of success with regard to how candidates, their assessors and their managers perceived enhancements in candidates’ work performance.

Journal

Health Manpower ManagementEmerald Publishing

Published: Feb 1, 1998

Keywords: Development; Health care; National vocational qualifications; Quality management; Training

References