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Issues in hospitality and catering

Issues in hospitality and catering The Hotel and Catering Training Company′s latest research project, Employment in the Catering and Hospitality Industry – Employee Attitudes and Career Expectations , shows that within the industry, job satisfaction is high, most companies have a loyal and happy workforce and there are few causes for complaint. Discusses key issues from the report: staff turnover, loyalty, job satisfaction, pay and perks, staff development, and presentation of the industry to the outside world. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Management Development Review Emerald Publishing

Issues in hospitality and catering

Management Development Review , Volume 8 (1): 4 – Feb 1, 1995

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Publisher
Emerald Publishing
Copyright
Copyright © 1995 MCB UP Ltd. All rights reserved.
ISSN
0962-2519
DOI
10.1108/09622519510077565
Publisher site
See Article on Publisher Site

Abstract

The Hotel and Catering Training Company′s latest research project, Employment in the Catering and Hospitality Industry – Employee Attitudes and Career Expectations , shows that within the industry, job satisfaction is high, most companies have a loyal and happy workforce and there are few causes for complaint. Discusses key issues from the report: staff turnover, loyalty, job satisfaction, pay and perks, staff development, and presentation of the industry to the outside world.

Journal

Management Development ReviewEmerald Publishing

Published: Feb 1, 1995

Keywords: Employee attitudes; Hospitality industry; Image; Job satisfaction; Research; Working conditions

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