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Is e‐mail addictive?

Is e‐mail addictive? The thirtieth anniversary of the first e-mail was celebrated recently, but no one knows the exact date or what the original message was. This lack of certainty is typical of research on e-mail - there is now a substantial body of knowledge, but little attempt has been made to co-ordinate it. This article looks at the origins and features of e-mail and brings together findings on such issues as information overload, aggression and unsolicited commercial e-mail ("spam"). Information storage and retrieval issues are covered, as are the results of user-impact studies. The article identifies scope for further research on human-computer interaction. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Aslib Proceedings: New Information Perspectives Emerald Publishing

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Publisher
Emerald Publishing
Copyright
none
ISSN
0001-253X
DOI
10.1108/00012530210697707
Publisher site
See Article on Publisher Site

Abstract

The thirtieth anniversary of the first e-mail was celebrated recently, but no one knows the exact date or what the original message was. This lack of certainty is typical of research on e-mail - there is now a substantial body of knowledge, but little attempt has been made to co-ordinate it. This article looks at the origins and features of e-mail and brings together findings on such issues as information overload, aggression and unsolicited commercial e-mail ("spam"). Information storage and retrieval issues are covered, as are the results of user-impact studies. The article identifies scope for further research on human-computer interaction.

Journal

Aslib Proceedings: New Information PerspectivesEmerald Publishing

Published: Apr 1, 2002

Keywords: Electronic mail; Information technology; Human‐computer interaction

References