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Involving Staff in the Process of Continuous Improvement

Involving Staff in the Process of Continuous Improvement Explores the relationship between staff, empowerment, organizational culture and the process of continuous improvement. Emphasizes the need for active involvement of all staff, management commitment and a management style which embraces the empowerment of staff. Suggests that the use of a staff suggestion scheme can become a useful and dynamic part of the journey to TQM and improving the quality of working life. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Training for Quality Emerald Publishing

Involving Staff in the Process of Continuous Improvement

Yvette Tomlinson
Training for Quality , Volume 2 (3): 4 – Dec 1, 1994
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References (2)

Publisher
Emerald Publishing
Copyright
Copyright © 1994 MCB UP Ltd. All rights reserved.
ISSN
0968-4875
DOI
10.1108/09684879410074481
Publisher site
See Article on Publisher Site

Abstract

Explores the relationship between staff, empowerment, organizational culture and the process of continuous improvement. Emphasizes the need for active involvement of all staff, management commitment and a management style which embraces the empowerment of staff. Suggests that the use of a staff suggestion scheme can become a useful and dynamic part of the journey to TQM and improving the quality of working life.

Journal

Training for Quality – Emerald Publishing

Published: Dec 1, 1994

Keywords: Empowerment; Kaizen; Quality; Suggestion schemes; TQM; Waltham Forest Housing Action Trust

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