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Involving patients and users of services in quality improvement what are the benefits

Involving patients and users of services in quality improvement what are the benefits The current interest in involving all members of the health care team in the evaluation and improvement of care has grown to include patients and recipients of care. Although much is written about how important it is to involve patients there is less information available about how this might be achieved. Even the term involvement is itself open to various interpretations and this may result in involving patients in quality improvement remaining in the realms of rhetoric rather than reality. In this article we outline the benefits obtained from the active collaboration of patients with health care professionals in making decisions about their care. We examine ways in which patients views about the quality of the care that they receive can be heard and suggest that clinical guidelines might be one way of bridging the knowledge gap between health care professionals and patients so that joint decisionmaking becomes more effective. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Clinical Effectiveness Emerald Publishing

Involving patients and users of services in quality improvement what are the benefits

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
1361-5874
DOI
10.1108/eb020840
Publisher site
See Article on Publisher Site

Abstract

The current interest in involving all members of the health care team in the evaluation and improvement of care has grown to include patients and recipients of care. Although much is written about how important it is to involve patients there is less information available about how this might be achieved. Even the term involvement is itself open to various interpretations and this may result in involving patients in quality improvement remaining in the realms of rhetoric rather than reality. In this article we outline the benefits obtained from the active collaboration of patients with health care professionals in making decisions about their care. We examine ways in which patients views about the quality of the care that they receive can be heard and suggest that clinical guidelines might be one way of bridging the knowledge gap between health care professionals and patients so that joint decisionmaking becomes more effective.

Journal

Journal of Clinical EffectivenessEmerald Publishing

Published: Feb 1, 1996

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