Purpose – The focus of this paper is on knowledge transfer. The purpose is to investigate intra‐project knowledge‐transfer practice in information systems development (ISD) firms applying a Scrum methodology. Design/methodology/approach – Case study of ISD projects and empirical data obtained using in‐depth interviews following a semi‐structured approach were employed. Findings – One of the main findings showed that Scrum team members believed in the usefulness of knowledge transfer. The study observed extensive personal exchange of knowledge through, for example, meetings and networks, including dialog with the client. The mechanisms observed in creating knowledge transfer were: lean and dynamic documentation, cross‐functional teams, client consultation and feedback, intra‐project meetings, application of project tools and techniques, and management of changes. Research limitations/implications – Future research should investigate other organizations and countries, so that these findings may be generalized. Practical implications – The study observed extensive personal exchange of knowledge which can be described as people track of knowledge management. This observation coincides with the view that information systems and tools only play a subordinate role in knowledge management widely held by many contributors to the people track of knowledge management. Others argue that the dominance of tacit knowledge in projects is a key challenge. This involves a particular concern for organizational culture and leadership style and has implications for how a project should be structured and managed. Originality/value – Knowledge transfer in ISD projects is studied in this research paper.
Journal of Systems and Information Technology – Emerald Publishing
Published: Mar 23, 2011
Keywords: Project management; Knowledge transfer; Agile production; Information systems
It’s your single place to instantly
discover and read the research
that matters to you.
Enjoy affordable access to
over 18 million articles from more than
15,000 peer-reviewed journals.
All for just $49/month
Query the DeepDyve database, plus search all of PubMed and Google Scholar seamlessly
Save any article or search result from DeepDyve, PubMed, and Google Scholar... all in one place.
Get unlimited, online access to over 18 million full-text articles from more than 15,000 scientific journals.
Read from thousands of the leading scholarly journals from SpringerNature, Elsevier, Wiley-Blackwell, Oxford University Press and more.
All the latest content is available, no embargo periods.
“Hi guys, I cannot tell you how much I love this resource. Incredible. I really believe you've hit the nail on the head with this site in regards to solving the research-purchase issue.”Daniel C.
“Whoa! It’s like Spotify but for academic articles.”@Phil_Robichaud
“I must say, @deepdyve is a fabulous solution to the independent researcher's problem of #access to #information.”@deepthiw
“My last article couldn't be possible without the platform @deepdyve that makes journal papers cheaper.”@JoseServera