This is an account of a training course consisting of sixthreehourly sessions held in 1989. Sixteen attended the course, allsupervisors from a variety of disciplines. The majority were over 40years old and with more than 15 years service with the company. GreeneKing Employee Relations Adviser, Rod McAlpine, and Training and SafetyManager, Peter Jackson, felt the need to develop a more formalisedtraining programme at supervisory level and a first series ininterpersonal skills was thought to be appropriate. At the same timeRelate, formerly the Marriage Guidance Council, was extending itseducational and training areas in the Eastern region. Greene King tookadvantage of this to use them in the organising, actioning and planningof the course. The article consists of two sections, the first writtenby Rod McAlpine and Peter Jackson giving background details of thecompany and its training requirements. The second is the work of MaryPennock, Relate Training Organiser in West Suffolk. In it she recountshow Relate approached what is a logical but comparatively recentextension of their activities. It also covers the details of the coursewhich was designed and packaged for Greene King, bearing in mind thebackground of those taking part and the particular needs of the company.
Employee Counselling Today – Emerald Publishing
Published: Jan 1, 1990