The explosive growth in clientserver technology, and the availability and popularity of Internetbased navigational tools and access services, present today's reference library with a broad and much publicised array of opportunities to expand the quality of its services and even, in some cases, the scope of its mission. The paper proposes, however, that this sudden rate of change in the underlying technological infrastructure has surpassed the ability of most libraries to identify, let alone assimilate, these opportunities properly. The paper examines emerging Internetbased strategies for community libraries, and suggests the need for a new set of information access models in the areas of patron access and control rights and usage tracking costrecovery on World Wide Webbased services Internetbased ILL selfservice for the remote patron and community marketing via the Web.
The Electronic Library – Emerald Publishing
Published: Apr 1, 1996
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