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Intercultural training for Taiwanese business expatriates

Intercultural training for Taiwanese business expatriates Purpose – This study aims to focus on intercultural training for Taiwanese expatriates and assess the gap between intercultural training needs perceived by Taiwanese expatriates and the training provided by their companies. Design/methodology/approach – This study surveyed both Taiwanese expatriates and HR managers of their companies. It developed a questionnaire based on the research of Black and Mendenhall to assess contents and methods of intercultural training. There were 16 questions for assessing intercultural training and they were divided into two categories: symbolic learning and participatory learning. Findings – It is found that the needs of intercultural training perceived by expatriates are generally higher than the training provided by their companies. In the categories of symbolic and participatory learning, findings are consistent with the overall items. Results indicate that the perceived intercultural training needs of both categories are significantly higher than the training provided by their companies. Items of participatory learning are rated higher than those of symbolic learning by both groups. Originality/value – Coping with the increasing competition in the international arena, Taiwanese business people are in need of being able to work effectively with people from a diversity of countries and cultures. It is necessary to study issues related to intercultural training for business expatriates. Findings in this area can be helpful for human resource practitioners in developing training programs for their business expatriates. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Industrial and Commercial Training Emerald Publishing

Intercultural training for Taiwanese business expatriates

Tien‐Chen Chien
Industrial and Commercial Training , Volume 44 (3): 7 – Apr 13, 2012
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References (15)

Publisher
Emerald Publishing
Copyright
Copyright © 2012 Emerald Group Publishing Limited. All rights reserved.
ISSN
0019-7858
DOI
10.1108/00197851211216772
Publisher site
See Article on Publisher Site

Abstract

Purpose – This study aims to focus on intercultural training for Taiwanese expatriates and assess the gap between intercultural training needs perceived by Taiwanese expatriates and the training provided by their companies. Design/methodology/approach – This study surveyed both Taiwanese expatriates and HR managers of their companies. It developed a questionnaire based on the research of Black and Mendenhall to assess contents and methods of intercultural training. There were 16 questions for assessing intercultural training and they were divided into two categories: symbolic learning and participatory learning. Findings – It is found that the needs of intercultural training perceived by expatriates are generally higher than the training provided by their companies. In the categories of symbolic and participatory learning, findings are consistent with the overall items. Results indicate that the perceived intercultural training needs of both categories are significantly higher than the training provided by their companies. Items of participatory learning are rated higher than those of symbolic learning by both groups. Originality/value – Coping with the increasing competition in the international arena, Taiwanese business people are in need of being able to work effectively with people from a diversity of countries and cultures. It is necessary to study issues related to intercultural training for business expatriates. Findings in this area can be helpful for human resource practitioners in developing training programs for their business expatriates.

Journal

Industrial and Commercial Training – Emerald Publishing

Published: Apr 13, 2012

Keywords: Intercultural training; Training needs; Business expatriates; Taiwan

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