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Integration of Design of Experiments into Quality Function Deployment

Integration of Design of Experiments into Quality Function Deployment Quality Functioni Deployment (QFD) is a useful planning process in new product development. It achieves the maximum custom satisfaction through translating Voice of the Customer (VOC) into voice of the engineer in the House of Quality (HOQ), and ensures the customer focus from house to house translation. In QFD, the relationship matrix and correlation matrix are important pars, which will influence the final priorities of the technical response. According to the traditional methods, these matrices are determined by the people’s experience and filled with ordinal numbers. It would inevitably result in inaccuracy and curtness. Design of Experiments (DOE) is employed to determine the effect of variables on the process. In this paper, the author puts forward the idea of integrating DOE into the process of QFD. This integration helps to produce scientific decision and robust product design. A famework on QFD/DOE is presented and explanations are also made. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Asian Journal on Quality Emerald Publishing

Integration of Design of Experiments into Quality Function Deployment

Asian Journal on Quality , Volume 3 (1): 14 – Apr 17, 2002

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Publisher
Emerald Publishing
Copyright
Copyright © 2002 MCB UP Ltd. All rights reserved.
ISSN
1598-2688
DOI
10.1108/15982688200200006
Publisher site
See Article on Publisher Site

Abstract

Quality Functioni Deployment (QFD) is a useful planning process in new product development. It achieves the maximum custom satisfaction through translating Voice of the Customer (VOC) into voice of the engineer in the House of Quality (HOQ), and ensures the customer focus from house to house translation. In QFD, the relationship matrix and correlation matrix are important pars, which will influence the final priorities of the technical response. According to the traditional methods, these matrices are determined by the people’s experience and filled with ordinal numbers. It would inevitably result in inaccuracy and curtness. Design of Experiments (DOE) is employed to determine the effect of variables on the process. In this paper, the author puts forward the idea of integrating DOE into the process of QFD. This integration helps to produce scientific decision and robust product design. A famework on QFD/DOE is presented and explanations are also made.

Journal

Asian Journal on QualityEmerald Publishing

Published: Apr 17, 2002

Keywords: Quality function deployment; House of quality; Relationship matrix; Design of exprements

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