The six sigma concept gains more and more importance because of its successful implementation in many European companies. It can be assumed that it will also play a role for small and medium enterprises as a competitive criteria in the future. Approaches are to be found in order to implement six sigma even in companies with low financial and personal capacities. Six sigma should be integrated with established quality concepts whereby quality management systems are the most disseminated approaches. The challenge is to combine conveniently aspects of both approaches in order to reach a maximum benefit through a targeted application. The optimal exploitation of improvement potentials and an efficient provision of resources are important prerequisites for this purpose. This paper shows important aspects in order to meet these prerequisites.
The TQM Magazine – Emerald Publishing
Published: Aug 1, 2004
Keywords: Quality programmes; ISO 9000 series; Quality management; Cross‐functional integration
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