Institutional constraints for outsourcing services in Russia

Institutional constraints for outsourcing services in Russia Purpose The purpose of this paper is to show how the institutional context in an emerging economy, Russia, moderates the do or buy decision of international firms operating in the country. This is examined through the influence of institutional voids on transaction costs and definition of core competencies.Designmethodologyapproach The paper adopts a qualitative research approach, where the empirical data are based on interviews with executives of eight Finnish companies, which have invested in Russia's second largest city, St Petersburg.Findings The key findings include first, that the formal and informal constraints in the Russian business environment influence outsourcing decisions in terms of increased transaction costs, and in terms of resources needed to be competitive. Second, the authors show that, due to these constraints, a firm in Russia may need to insource functions that it would otherwise outsource as noncore activities and invest in building of competencies specific to the Russian business environment.Research limitationsimplications The limitation of the study is its focus on two countries. However, the analytical framework proposed for examining influence of institutions on outsourcing strategies is applicable to other country contexts.Practical implications This paper shows how the institutional constraints of the host country, reflecting in this case as underdeveloped market for business services and complex state regulation, can result in a significant need for adaptation of a foreign firm's business processes. This must be taken into account in business planning and allocation of resources to the Russian operations.Originalityvalue The paper provides researchers and practitioners with new information about a littlestudied topic by showing concrete ways of how institutions influence outsourcing strategies in Russia. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Business & Industrial Marketing Emerald Publishing

Institutional constraints for outsourcing services in Russia

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0885-8624
D.O.I.
10.1108/08858621311302859
Publisher site
See Article on Publisher Site

Abstract

Purpose The purpose of this paper is to show how the institutional context in an emerging economy, Russia, moderates the do or buy decision of international firms operating in the country. This is examined through the influence of institutional voids on transaction costs and definition of core competencies.Designmethodologyapproach The paper adopts a qualitative research approach, where the empirical data are based on interviews with executives of eight Finnish companies, which have invested in Russia's second largest city, St Petersburg.Findings The key findings include first, that the formal and informal constraints in the Russian business environment influence outsourcing decisions in terms of increased transaction costs, and in terms of resources needed to be competitive. Second, the authors show that, due to these constraints, a firm in Russia may need to insource functions that it would otherwise outsource as noncore activities and invest in building of competencies specific to the Russian business environment.Research limitationsimplications The limitation of the study is its focus on two countries. However, the analytical framework proposed for examining influence of institutions on outsourcing strategies is applicable to other country contexts.Practical implications This paper shows how the institutional constraints of the host country, reflecting in this case as underdeveloped market for business services and complex state regulation, can result in a significant need for adaptation of a foreign firm's business processes. This must be taken into account in business planning and allocation of resources to the Russian operations.Originalityvalue The paper provides researchers and practitioners with new information about a littlestudied topic by showing concrete ways of how institutions influence outsourcing strategies in Russia.

Journal

Journal of Business & Industrial MarketingEmerald Publishing

Published: Feb 15, 2013

Keywords: Russia; Finland; International business; Business development; Business environment; Corporate strategy; Emerging markets; Institutional analysis; Outsourcing; Purchasing

References

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