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Improving the Quality of Working Life through Communication

Improving the Quality of Working Life through Communication Identifies the need for a disciplined approach to communication as a means of involving people and improving the quality of working life. In a period of rapid change much of the misunderstanding, low morale, tension and malaise in the workplace is the result of poor leadership and, for all who are concerned with quality, the first task is to focus on communication. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Quality & Reliability Management Emerald Publishing

Improving the Quality of Working Life through Communication

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0265-671X
DOI
10.1108/EUM0000000001653
Publisher site
See Article on Publisher Site

Abstract

Identifies the need for a disciplined approach to communication as a means of involving people and improving the quality of working life. In a period of rapid change much of the misunderstanding, low morale, tension and malaise in the workplace is the result of poor leadership and, for all who are concerned with quality, the first task is to focus on communication.

Journal

International Journal of Quality & Reliability Management – Emerald Publishing

Published: May 1, 1992

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