Improving tacit knowledge transfer within SMEs through e‐collaboration

Improving tacit knowledge transfer within SMEs through e‐collaboration Purpose – The implementation of e‐learning can help SMEs to develop skills to cope with their operational environments, but current literature suggests they are not effectively engaged, partly due to a lack of understanding and mistrust of vendors. This paper considers the potential for a more effective transfer of marketing knowledge to firms through e‐learning and e‐collaboration frameworks. Design/methodology/approach – This research identifies the perceptions of SMEs towards e‐learning and the propensity of managers to embrace technology‐based training. It investigates SMEs preference for training delivery and the potential for an e‐centric collaborative learning environment to support effective knowledge transfer. Findings – Organisations must be capable of learning from experiences and of disseminating learning, to respond to emerging market conditions. The research endorses the need for a focused approach to e‐learning that facilitates social interaction and learning in order to harness the value of shared tacit knowledge. Research limitations/implications – The research sample was limited to 24 respondents from the West Midlands region. Practical implications – Support providers need to maximise their research effort in order to fully understand the social and cultural implications of e‐collaboration, and offer effective solutions that will allow SMEs to manage and develop their tacit knowledge resources effectively. Originality/value – This paper identifies the need for e‐learning solutions to be constructed to add value to the learning experience and to harness the potential for exploiting tacit knowledge in SMEs. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of European Industrial Training Emerald Publishing

Improving tacit knowledge transfer within SMEs through e‐collaboration

Journal of European Industrial Training, Volume 33 (3): 17 – Apr 3, 2009

Loading next page...
 
/lp/emerald-publishing/improving-tacit-knowledge-transfer-within-smes-through-e-collaboration-J3RbKKUIJJ
Publisher
Emerald Publishing
Copyright
Copyright © 2009 Emerald Group Publishing Limited. All rights reserved.
ISSN
0309-0590
DOI
10.1108/03090590910950587
Publisher site
See Article on Publisher Site

Abstract

Purpose – The implementation of e‐learning can help SMEs to develop skills to cope with their operational environments, but current literature suggests they are not effectively engaged, partly due to a lack of understanding and mistrust of vendors. This paper considers the potential for a more effective transfer of marketing knowledge to firms through e‐learning and e‐collaboration frameworks. Design/methodology/approach – This research identifies the perceptions of SMEs towards e‐learning and the propensity of managers to embrace technology‐based training. It investigates SMEs preference for training delivery and the potential for an e‐centric collaborative learning environment to support effective knowledge transfer. Findings – Organisations must be capable of learning from experiences and of disseminating learning, to respond to emerging market conditions. The research endorses the need for a focused approach to e‐learning that facilitates social interaction and learning in order to harness the value of shared tacit knowledge. Research limitations/implications – The research sample was limited to 24 respondents from the West Midlands region. Practical implications – Support providers need to maximise their research effort in order to fully understand the social and cultural implications of e‐collaboration, and offer effective solutions that will allow SMEs to manage and develop their tacit knowledge resources effectively. Originality/value – This paper identifies the need for e‐learning solutions to be constructed to add value to the learning experience and to harness the potential for exploiting tacit knowledge in SMEs.

Journal

Journal of European Industrial TrainingEmerald Publishing

Published: Apr 3, 2009

Keywords: Tacit knowledge; Small to medium‐sized enterprises; E‐learning

References

You’re reading a free preview. Subscribe to read the entire article.


DeepDyve is your
personal research library

It’s your single place to instantly
discover and read the research
that matters to you.

Enjoy affordable access to
over 18 million articles from more than
15,000 peer-reviewed journals.

All for just $49/month

Explore the DeepDyve Library

Search

Query the DeepDyve database, plus search all of PubMed and Google Scholar seamlessly

Organize

Save any article or search result from DeepDyve, PubMed, and Google Scholar... all in one place.

Access

Get unlimited, online access to over 18 million full-text articles from more than 15,000 scientific journals.

Your journals are on DeepDyve

Read from thousands of the leading scholarly journals from SpringerNature, Wiley-Blackwell, Oxford University Press and more.

All the latest content is available, no embargo periods.

See the journals in your area

DeepDyve

Freelancer

DeepDyve

Pro

Price

FREE

$49/month
$360/year

Save searches from
Google Scholar,
PubMed

Create folders to
organize your research

Export folders, citations

Read DeepDyve articles

Abstract access only

Unlimited access to over
18 million full-text articles

Print

20 pages / month