Purpose – This paper aims to summarise and draw conclusions from the contents of this Worldwide Hospitality and Tourism Themes issue: What action can government take to improve food safety in a diverse and multi-cultural hospitality industry? The issue presents a comprehensive government strategy for improving food safety management standards across the hospitality industry. It is the seventh and concluding article in the collection. Design/methodology/approach – The article revisits the strategic question posed by this theme issue: What action can government take to improve food safety in a diverse and multi-cultural hospitality industry? Using the Abu Dhabi success story, it considers the extent to which the lessons and successes in Abu Dhabi could be applied in other multi-cultural settings. Findings – The article provides a detailed and practical response to the strategic question, highlighting the action that can be taken and demonstrating key success factors. In particular, it acknowledges the importance of utilising international benchmarking, key guidance documents, in-depth culturally appropriate research, extensive industry involvement and a project team with the relevant expertise. Originality/value – The article provides an overview of the extensive work done in Abu Dhabi to improve food safety standards, while also highlighting success factors that can be applied by other governments and within other projects. It provides an outline of the policy guidelines needed and the action points for the industry to bring about effective long-term improvement across the whole hospitality sector.
Worldwide Hospitality and Tourism Themes – Emerald Publishing
Published: Feb 9, 2015
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