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Impact of employees’ job control perceptions on their work-related responses in the hospitality industry

Impact of employees’ job control perceptions on their work-related responses in the hospitality... This study investigates the relationships among three types of employees’ perceived job control, employee commitment, employees’ well-being, and job performance.Design/methodology/approachThe proposed relationships were investigated based on a cross-section, online, self-administered survey.FindingsThe results confirmed the positive role of employees’ job control perceptions on work-related responses.Practical implicationsResults suggested hospitality managers implement practices to improve job control perceptions of employees to enhance their well-being and job performance.Originality/valueThis study was the first to investigate the roles of three types of job control perceptions on employees’ well-being and commitment, based on positive organizational behavior literature and control theory. This study was also the first attempt to explore three types of job control focusing on employees’ perspectives in the hospitality industry. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Contemporary Hospitality Management Emerald Publishing

Impact of employees’ job control perceptions on their work-related responses in the hospitality industry

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Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
0959-6119
eISSN
0959-6119
DOI
10.1108/ijchm-09-2018-0784
Publisher site
See Article on Publisher Site

Abstract

This study investigates the relationships among three types of employees’ perceived job control, employee commitment, employees’ well-being, and job performance.Design/methodology/approachThe proposed relationships were investigated based on a cross-section, online, self-administered survey.FindingsThe results confirmed the positive role of employees’ job control perceptions on work-related responses.Practical implicationsResults suggested hospitality managers implement practices to improve job control perceptions of employees to enhance their well-being and job performance.Originality/valueThis study was the first to investigate the roles of three types of job control perceptions on employees’ well-being and commitment, based on positive organizational behavior literature and control theory. This study was also the first attempt to explore three types of job control focusing on employees’ perspectives in the hospitality industry.

Journal

International Journal of Contemporary Hospitality ManagementEmerald Publishing

Published: Sep 4, 2019

Keywords: Job performance; Hospitality industry; Employee well-being; Employee commitment; Perceived control

References