Identifying user‐based criteria for Web pages

Identifying user‐based criteria for Web pages Reports on Phase I of a two‐part project to identify and implement user‐based design criteria in World Wide Web pages. The purpose of the identification phase (Phase I) is to identify the criteria that influence a particular user community’s use of the Web and to analyze these within the context of the users’ overall information‐gathering behavior. Data were gathered through a questionnaire and electronic focus group session with nine faculty from four business schools. Participants identified 49 Web page features which clustered into eight broad categories of criteria having a significant positive or negative impact on their use of WWW pages. They also identified types of information normally used in work activities; methods of finding this information within the current information service environment; likely changes in behavior if the information became available via the Web, including willingness to pay. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Internet Research Emerald Publishing

Identifying user‐based criteria for Web pages

Internet Research, Volume 7 (4): 11 – Dec 1, 1997

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Publisher
Emerald Publishing
Copyright
Copyright © 1997 MCB UP Ltd. All rights reserved.
ISSN
1066-2243
DOI
10.1108/10662249710187141
Publisher site
See Article on Publisher Site

Abstract

Reports on Phase I of a two‐part project to identify and implement user‐based design criteria in World Wide Web pages. The purpose of the identification phase (Phase I) is to identify the criteria that influence a particular user community’s use of the Web and to analyze these within the context of the users’ overall information‐gathering behavior. Data were gathered through a questionnaire and electronic focus group session with nine faculty from four business schools. Participants identified 49 Web page features which clustered into eight broad categories of criteria having a significant positive or negative impact on their use of WWW pages. They also identified types of information normally used in work activities; methods of finding this information within the current information service environment; likely changes in behavior if the information became available via the Web, including willingness to pay.

Journal

Internet ResearchEmerald Publishing

Published: Dec 1, 1997

Keywords: Design and development; Focus groups; Information technology management; WWW

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