Identifying key knowledge area in the professional services industry: a case study

Identifying key knowledge area in the professional services industry: a case study The purpose of this exploratory case study is to determine how an enterprise can identify and measure a key resource capability (critical knowledge area) to enhance competitive advantage, in the context of the emerging field of knowledge management. On the basis of the literature on resource capabilities and strategic management, the term critical knowledge area has been formulated as a label for a key resource capability. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Knowledge Management Emerald Publishing

Identifying key knowledge area in the professional services industry: a case study

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Publisher
Emerald Publishing
Copyright
Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
ISSN
1367-3270
DOI
10.1108/13673270410567684
Publisher site
See Article on Publisher Site

Abstract

The purpose of this exploratory case study is to determine how an enterprise can identify and measure a key resource capability (critical knowledge area) to enhance competitive advantage, in the context of the emerging field of knowledge management. On the basis of the literature on resource capabilities and strategic management, the term critical knowledge area has been formulated as a label for a key resource capability.

Journal

Journal of Knowledge ManagementEmerald Publishing

Published: Dec 1, 2004

Keywords: Knowledge management; Competitive advantage; Resource management

References

  • Strategic analysis and intangible resources
    Hall, R.
  • A model of knowledge management and the n‐form corporation
    Hedlund, G.
  • Strategic human resource management within a resource‐capability view of the firm
    Kamoche, K.
  • Computer information systems and organization structure
    Robey, D.
  • Field research methods in strategic management: contributions to theory building and testing
    Snow, C.C.; Thomas, J.B.

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