ICT and digital records management in the Ugandan public service

ICT and digital records management in the Ugandan public service Purpose – The purpose of this paper is to present empirical research findings regarding the contribution of Information and Communication Technology (ICT), such as computers, to creating and managing digital records in the Ugandan Public Service (UPS). It seeks to review the ICT developments in Uganda and to discuss the extent to which UPS agencies have adopted digital record‐keeping systems, how the management of digital records is incorporated with ICT strategies, and to identify challenges faced. Design/methodology/approach – A review of the literature on ICT developments in Uganda and empirical studies dealing with management of digital records in the UPS is presented. The review of empirical research findings is based on 23 Government of Uganda (GoU) ministries. Applying both quantitative and qualitative approaches, a survey research design was adopted. Multiple methods of data analysis including coding, tabulation and use of descriptive statements were also used to ascertain the quality of the findings. Findings – The study revealed that there are attempts to improve ICT capabilities and infrastructure in Uganda but a critical gap exists in the approach since the management of public sector records is not being addressed as part of this initiative. There is no evidence of establishing an ICT infrastructure that will provide the solution to digital records management (DRM) problems. Other weaknesses relate to gaps and poor linkages in the overall Records and Information Technology Department (RITD) itself, as it fails to address the requirement for DRM. Research limitations/implications – This research looks only at the Uganda Public Service. Practical implications – The paper provides useful information and data to records and archives management scholars, educators/consultants/researchers and students undertaking studies in management of records, including management of digital records within and outside Uganda. Originality/value – This subject has never been tackled in this way before for Uganda, and the findings are timely for the ongoing e‐governance initiatives. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Records Management Journal Emerald Publishing

ICT and digital records management in the Ugandan public service

Records Management Journal, Volume 21 (2): 10 – Jul 12, 2011

Loading next page...
 
/lp/emerald-publishing/ict-and-digital-records-management-in-the-ugandan-public-service-Lss1lmTUEW
Publisher
Emerald Publishing
Copyright
Copyright © 2011 Emerald Group Publishing Limited. All rights reserved.
ISSN
0956-5698
DOI
10.1108/09565691111152062
Publisher site
See Article on Publisher Site

Abstract

Purpose – The purpose of this paper is to present empirical research findings regarding the contribution of Information and Communication Technology (ICT), such as computers, to creating and managing digital records in the Ugandan Public Service (UPS). It seeks to review the ICT developments in Uganda and to discuss the extent to which UPS agencies have adopted digital record‐keeping systems, how the management of digital records is incorporated with ICT strategies, and to identify challenges faced. Design/methodology/approach – A review of the literature on ICT developments in Uganda and empirical studies dealing with management of digital records in the UPS is presented. The review of empirical research findings is based on 23 Government of Uganda (GoU) ministries. Applying both quantitative and qualitative approaches, a survey research design was adopted. Multiple methods of data analysis including coding, tabulation and use of descriptive statements were also used to ascertain the quality of the findings. Findings – The study revealed that there are attempts to improve ICT capabilities and infrastructure in Uganda but a critical gap exists in the approach since the management of public sector records is not being addressed as part of this initiative. There is no evidence of establishing an ICT infrastructure that will provide the solution to digital records management (DRM) problems. Other weaknesses relate to gaps and poor linkages in the overall Records and Information Technology Department (RITD) itself, as it fails to address the requirement for DRM. Research limitations/implications – This research looks only at the Uganda Public Service. Practical implications – The paper provides useful information and data to records and archives management scholars, educators/consultants/researchers and students undertaking studies in management of records, including management of digital records within and outside Uganda. Originality/value – This subject has never been tackled in this way before for Uganda, and the findings are timely for the ongoing e‐governance initiatives.

Journal

Records Management JournalEmerald Publishing

Published: Jul 12, 2011

Keywords: Digital records; Public sector organizations; Digital records management; Communication technologies; Uganda

References

You’re reading a free preview. Subscribe to read the entire article.


DeepDyve is your
personal research library

It’s your single place to instantly
discover and read the research
that matters to you.

Enjoy affordable access to
over 18 million articles from more than
15,000 peer-reviewed journals.

All for just $49/month

Explore the DeepDyve Library

Search

Query the DeepDyve database, plus search all of PubMed and Google Scholar seamlessly

Organize

Save any article or search result from DeepDyve, PubMed, and Google Scholar... all in one place.

Access

Get unlimited, online access to over 18 million full-text articles from more than 15,000 scientific journals.

Your journals are on DeepDyve

Read from thousands of the leading scholarly journals from SpringerNature, Wiley-Blackwell, Oxford University Press and more.

All the latest content is available, no embargo periods.

See the journals in your area

DeepDyve

Freelancer

DeepDyve

Pro

Price

FREE

$49/month
$360/year

Save searches from
Google Scholar,
PubMed

Create folders to
organize your research

Export folders, citations

Read DeepDyve articles

Abstract access only

Unlimited access to over
18 million full-text articles

Print

20 pages / month

PDF Discount

20% off