Research in the area of humancomputer interfaces offers guidance for enhancing online catalogs to satisfy patrons' information needs in a userfriendly environment. This article briefly describes humancomputer interfaces and the fundamentals of good humancomputer communication. These concepts are then used as the criteria for evaluating the benefits and shortcomings of San Diego State University Library's INNOPAC, the PAC. In the final analysis, the PAC is not perfectno system is. It has, however, made strides to overcome some of the failings of secondgeneration online public access catalogs.
Library Hi Tech – Emerald Publishing
Published: Feb 1, 1991